A larger number of clients make contact with me once they have had a look at the position description provided when considering applying for a government position.

I have noticed also, since the media onslaught of “mass sackings” and “lack of job security” that there has been a marked move from the private to public sector.  It seems candidates believe that in today’s employment market here in Australia (and across the globe for that matter) a move to the government sector is a safe bet.

But this proposed job security comes at a price.  That price is preparing selection criteria.  These can send a large percentage of the population into a panic.  This panic seems to stem from two sources:

• The complex language, jargon and sheer length of the position description;
• Lack of experience and expertise in addressing selection criteria.

After reading various online forums in this regard, it seems there a number of people out there who consider that having a professional writer prepare your selection criteria is not possible.  Even more startling to me is the lack of information out there in regards to the government selection process.  I’m unsure as to where their expertise is based, but I can only surmise that these comments are based on most people’s reaction; in the absence of information, a vacuum is formed, and into that vacuum go people’s own invention.

Just to clarify the matter here are some points in regard to selection criteria.  These are the most frequently asked questions put to me by clients, and potential clients, and the associated answers.  Please note that my answers and advice are based on 11 years of experience in writing selection criteria, as well as government tenders and contract.  In fact, in the last month alone I have written two tenders for two business clients, both of whom were awarded contacts.  One client was offered four contracts with a value of an extra $150,000!  This information is provided not to “blow my own trumpet” rather to establish the fact that I do know what I am talking about based on results.  I have lost count of the number of clients that I have secured job interviews for government based interviews based on my writing efforts.  Those that excelled in the job interview process ultimately secured the role.

Here are the questions and my answers:

1.     Do I really have to provide situational examples for each criterion?  How old should these examples be?

Answer: Yes, Yes, and Yes.  If you do your research on the web, including a good one created by the Australian Public Service Commission, you will see that these are a necessity rather than a luxury.  You need to talk about a situation or challenge, and the result of your actions.  More particularly, if the criterion is asking you to meet a criterion about your prioritisation and organisational abilities, you might for example, talk about a time when you were experiencing heavy demands on your time at work, the context of the actual situation, what you did specifically to resolve the situation, and then the result.  In this way you make it easy for the selection criteria to assess your application.  Assuming that the selection criteria panel will glean this information from your resume is a one way ticket to the waste paper basket, and often means your application will not be considered as highly as others that do address the criterion with evidence based answers.  I usually recommend describing situations from no longer than say three years ago, to keep them relevant.  One client asked me to write an application for him, and his examples were twenty years old!  Needless to say, I recommended he wait until a more suitable position present itself.

2.     Do the situations that I use as evidence within my criterion need to be from a position I held which is closely related to the position advertised?

Not necessarily.  For example one of my clients was the manager of a child care centre, and was applying for a position with the National Archives.  However, she still met the criterion, including having worked with voluminous amounts of confidential records.  Basically, as long as you can address the criterion all is well.  Keep in mind however that other applicants may have a background more relevant to the advertised position, and if they submit a well written selection criteria application this may mean they are considered more highly.

3.      How long should my answers be?

A contentious issue.  I usually recommend half a page to a page in length.  However, often the government department will stipulate the length with a word limit listed within the position description document itself.  However, if in doubt it is always safer to establish contact with the relevant contact person listed within the position description itself.

Apply these tips and recommendations to your application and you should be well on the way to preparing a well written selection criteria document.

All the best in your job search journey!

Andrea Drew formed Impressive Resumes in 1998 and the business has grown steadily over the last 10 years. It is an enjoyment of the English language, and a lifetime passion for writing, which she brings to the company, in the preparation and writing of resumes. In her spare time (between midnight and 7am) she has started writing her latest book/how to guide – “So, you think you can write?” stay tuned for further details With a background in Human Resources and Recruitment, Andrea has worked in helping people with jobs since 1992. Her roles included: culling CV’s, arranging interviews, assessing resumes; writing marketing material; writing tenders; editing, proofreading and rewriting large documents. Andrea delivers resume workshops at Victorian Eastern Regional libraries and is a member of Career Directors International and the Association of Online Resume and Career Professionals. For more information go to http://www.impressiveresumes.com.au

How to Write Effective Written Responses

Key selection criteria (commonly referred to as KSC) are essentially road signs to guide both job applicant and the selection panel. They are core characteristics and qualities considered essential for carrying out the position competently.

These requirements also allow the selection panel to objectively choose the right candidate for the job. That is, the candidate that fulfils the position requirements the best is selected.

Types of Key Selection Criteria

There are a number of different types of KSCs that a candidate will come across in a job application summary. Those key selection criteria that relate to experience refer to the actual performance of a task.

You will need to provide specific details and relevant evidence demonstrating the level of experience you possess. It is important to also provide panel members with clear details regarding strengths, skills in a way that is familiar to them.

To achieve this level of impact it is essential that the keywords and phrases from the position description feature in written responses.

Knowledge and understanding are also common position requirements. In support of this claim, a candidate should provide concrete examples of when these skills were demonstrated. Skills and abilities should also be supported via the use of examples.

It is not enough to write that you possess these talents; you also need to show when and how they have been demonstrated. Once again, you can’t simply state you are honest or fair, you need to prop up your claims with compelling practical examples.

A Common Misconception: The Importance of Desirable Key Selection Criteria

Key selection criteria also come in two different types – essential and desirable. There is a common misconception that desirable key selection criteria are not all that important to the overall success of the application.

As such, candidates don’t often spend as much time writing and thinking about these requirements. This, actually could be the reason why a candidate misses out on their dream job.

Well written desirable key selection criteria are vital to the success of the statement and being awarded the job.

Although a candidate could still be considered if they lack desirable key selection criteria, it is misleading to believe that the strength of your essential key selection criteria will get you past that winning post.

That is, if the interview panel is having difficulties choosing between two candidates, it could very well be the desirable key selection criteria that makes all the difference.

Tips When Preparing Written Responses

Tip 1 Don’t have different fonts and layouts for each criterion. It will only make it look unprofessional

Tip 2 Key selection criteria statement should incorporate a heading that includes: the job name; position reference number and your name featured in the footer

Tip 3 Preferred font styles are Arial, Times New Roman, Tahoma and Verdana. The most common font size is 11 points. Written responses should feature minimum font size of 9.5 points

Tip 4 Carefully select the top 3 or four keyword phrases in the key selection criteria statement and ensure you use these phrases at least once in your written response

Is There An Easier Way?

There in no questioning that writing compelling written responses is tricky. There is a lot to remember; the actual writing process is time consuming; and, it can take frequent writing attempts to develop the required skills to write that job-winning statement.

Many government job seekers have discovered a much more effective and efficient way using software that guides job applicants with easy to use templates that make the job much easier.

About The Author

Glenn Ayrton is an Australian nationally accredited workplace trainer and assessor with over 20 years experience in local and state government. He has performed a range of roles including project management, government recruitment and training including interview technique and job application writing. He is also the designer and creator of Australia’s first software package that assists in writing government job applications called ‘Selection Criteria Writer‘.

For more information click Here

The Importance of Getting Selection Criteria Examples Right

Landing that dream government job can sometimes feel like it is out of reach. Continual job applications and persistent knock-backs can be disheartening.

Instead of finding the real source of the problem, we often look to ourselves and wonder what is wrong with our abilities. Forget this.

Have you ever considered that you are looking in the wrong place? Perhaps you have all the prerequisites for the role, but the problem likely lies in the writing of your selection criteria examples.

Are your examples letting you down?

Although there can be a number of valid reasons why that ideal job is eluding you, the fact is that often the writing of selection criteria examples may possibly be ruining your chances.

The most common reasons for this are:

1. Poorly worded examples
2. Insufficient written evidence
3. Wording that is unfamiliar with the panel members

As long as you have the skills, qualifications, experience and personal qualities, there is no reason why you aren’t, at least, being shortlisted.

The common reason applicants are not making it to the interview stage is because they’re not writing compelling examples and evidence that directly relates to the position description.

Providing those all-important selection criteria examples are one area that often lets candidates down. Well written examples must achieve the following:

1. Written using language that is familiar to the panel members
2. Provide rich examples that address principles, strategies and benefits
3. Clear description of the step by step strategy that is crystal clear

Well written examples demonstrate to panel members that you are competent and possess the skills and abilities required for the position. In short, the response you want to achieve with all readers of your examples is that ‘this person can do the job’.

Employers want to know candidates have either performed the necessary skills in a prior role; that they’ve the knowledge to do so; or, that they can easily pick up the new skill. This is shown by selection criteria examples.

The Importance of Writing Good Selection Criteria Examples

• Selection criteria examples form a significant part of the STAR (Situation, Task, Actions, Results) method of writing a selection criteria statement. Your selection criteria example should include in which role or situation you performed the skill; what you actually did; how you performed it; and, what the outcome of you performing this skill was.

• The examples you write must support your claims that you meet a certain selection criterion. As such, you need to provide actual examples that you can elaborate upon in the interview.

• Examples can be sourced from almost any aspect of your life – even if not from a similar role as the one you are applying for. Draw selection criteria examples from anywhere you’ve shown these abilities or personal attributes. The key is to use language that panel members are familiar with and talk their language.

• Written examples must clearly describe the positive outcomes and benefits achieved. What was the result of you performing this action?

Here’s a list of top tips to help you write high quality selection criteria examples:

Tip 1 Use their words in your examples

Tip 2 Make sure your language is specific and active

Tip 3 Clearly articulate the benefits achieved at the end of each example

Tip 4 Choose examples that are as closely aligned as possible to the role you are applying for

Tip 5 Research carefully both the department’s webpage and the position description in order to carefully select the most relevant keyword phrases to use in your written examples

Many government job applicants have been relieved to discover that there is a much better solution to spending entire weekends writing selection criteria applications by using software templates that can reduce and simplify the task significantly.

About The Author

Glenn Ayrton is an Australian nationally accredited workplace trainer and assessor with over 20 years experience in local and state government. He has performed a range of roles including project management, government recruitment and training including interview technique and job application writing. He is also the designer and creator of Australia’s first software package that assists in writing government job applications called ‘Selection Criteria Writer’. For more information please visit http://www.selectioncriteriawriter.com